Returns & Exchanges
At Del's Lemonade Refreshments, we strive for total satisfaction with every frozen treat and mix. Due to the perishable nature of our food products, we offer replacements or refunds for items that arrive damaged or defective to ensure you always enjoy the perfect squeeze.
Contact Support
Email our refreshment team within 48 hours of delivery with your order number and a brief description of the issue.
Provide Documentation
Attach clear photos of the damaged packaging or defective product to help our quality control team verify the claim.
Review Process
Our team will review your request within 2 business days to determine eligibility for a full refund or a fresh replacement shipment.
Resolution
Once approved, we will initiate a refund to your original payment method or ship out your replacement lemonade at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing